We offer established cycle tours complimented by our range of quality accommodation en route. Your bikes and luggage can be transported to the start of your journey. We then transport your luggage to your evening accomodation where you can relax in comfort and rest your legs. Let us take the strain whilst you focus on enjoying your ride and chasing that KOM.
Velo cartel is passionate about all things cycling. We are committed to providing supported and unsupported cycling tours in the UK and abroad. Whatever your experience or needs our team of experienced Grimpeurs, Randoneers and Pedal Mashers will provide a cycling adventure that you will never forget. We provide an experienced driver and a vehicle to transport you, your bikes and luggage. You can opt to meet us at the starting point of your tour or be transported there by us. All our packages are flexible both in duration and difficulty.
What you need.
For the majority of our tours all you need is a suitable level of fitness, a bike that is mechanically sound and a helmet. We will provide the rest. Evening meals can be provided. Lunch is usually foraged en route at our cafe stops. Our guides will provide basic mechanical assistance, spiritual guidance and plenty of encouragement but pedalling is your responsibility.
Velo cartel can create bespoke tours or choose one of our tried and tested tours. Contact us for a competitive quote.
terms & conditions.
If you would like to book one of our tours please contact our booking team firstname.lastname@example.org. We require either (i) Deposit of £250.00 per person for tours of seven days or longer or £50.00 for all other tours or (ii) the full tour cost. We require the full cost of your tour to be paid 60 days prior to departure. No further reminder is sent. If your tour is booked within 60 days of departure we require the full cost to be paid. You will be informed of your cancellation date at the time of booking. Customers paying in non-Sterling currency are required to pay in full.
Cancellation by Us
It is very unlikely that we cancel tours. However, if this should happen we will refund all your tour payment. We are not responsible for any other costs you may have incurred, such as travel expenses and do not provide any compensation. We will try to change the date of your tour if it is convenient to you. Some of our tours have a minimum number or riders required to achieve maximum enjoyment levels for all involved. If these numbers aren't met you will be informed 60 days prior to departure and fully refunded.
Cancellation by You
We understand that sometimes things just happen out of your control. All we ask is that you contact us at your earliest opportunity. We aim to be flexible and will endeavour to offer you alternative dates if it is convenient for you. If you cancel your tour less than 60 days before your tour departs then you will lose the full cost paid. We can advise you regarding the holiday (sports cover) insurance we use. We strongly recommend obtaining adequate cover.
Cooling Off Period
It seemed like a good idea at the time. If you decide you haven't got the legs or it looks like it might rain you can cancel your booking. Let us know as soon as you can and don't delay because we are often enjoying riding bikes in the wilderness with aching legs in the rain. You will be entitled to a 10 day cooling off period. During this time you will be entitled to a full refund of all tour payment.
At Velo.cartel we use quality Bed and Breakfast, Pub and Hotel accommodation. Remember, we stay there too so they have to meet our exacting standards. If you are travelling with a friend then you will be in a room together in a twin or or if you’re with your partner then you will be in a double room (or a twin if you prefer). On our Dales Tour we use rooms with quality, comfortable bunks. If you are travelling alone then you will be in a room with another member of the group in a twin room (same sex).
Single Room Option
If you choose the single room option you will have your own room for the duration of the trip. This will be in either a single room or single occupancy of a double room in a mixture of en-suite and non en-suite rooms.
Sole Use of a Double room Option
If you choose this option you will have a guaranteed double room to yourself throughout the tour. You will always have an en-suite each night of your tour. There may be a rare occasion when you have a separate bathroom but this is very unlikely.
You can choose the type of support you need, from just bike and luggage transfer to having one of our guides ride with you. With our guides you will not suffer the frustration of getting lost and the extra mileage that entails. We can also provide full gpx. files to upload to your Garmin or other cycle computers. On tours with five people or less in the group then there may only be one tour guide with you who will drive the back up van each day. Tours with upwards of five people in the group will have two tour guides with one guide driving the back up van and the other guide cycling with the group or both guides driving a back up van each. We aim to provide 'close support' where traffic and terrain allow as opposed to some providers that park up their support vans miles away which is no good if you have a mechanical. We find that this makes for a more effective and fluid service. You get on the spot nutrition, hydration, navigation, mechanical support and foul weather clothing, just like being in Le Tour.
If the minimum number of people required to run the tour is not met then we will have to cancel the tour. The numbers vary for each tour. You will be notified at least 60 days prior to departure.
In order to comply with EU Travel Regulations 1992 any payment we receive for your tour is held in a separate account until your tour is completed. This is to ensure the financial security of your tour.
We strongly recommend obtaining adequate insurance cover. Ideally one that provides cover for participating in sporting activities. This usually costs a little more than standard cover but is still extremely good value. It covers you should you need to cancel due to illness or injury but more importantly provides cover should you suffer an injury whilst on tour and require medical attention. We take great care of your bike and belongings as we would expect ours to be handled. However, Velo. cartel are not responsible for loss/damage of your bike or belongings whilst on tour. Consequently, you should seek separate bike insurance if this is a concern for you.
Our tours are conducted mainly on quieter country roads away from the traffic. However, on occasion its is necessary to use busier routes. We ask that you are a competent bike rider and are capable of conducting yourself sensibly in traffic. We also ask that your bike is safe and roadworthy. We cycle up some very steep inclines and consequently down some very steep and potentially rapid descents. Your equipment and ability need to meet these demands. We are not responsible for your talent deficit. It is not a race and we are not licensed to do so. Riders undertaking this tour do so at their own risk and Velo. cartel cannot be held responsible for any accidents that may occur whilst on the tour.
Bike Transfer and Storage
Be it a bespoke Italian carbon steed or a borrowed fixie found in a canal it will be lavished with the same care and professionalism by our staff. We transport bikes either fully built or in bags or boxes. Either way, they are secured in our vehicles to minimalise the risk of damage. The majority of our accommodation has secure bike storage.
By signing your booking form you agree to the booking conditions as outlined above. Velo cartel pledges to conduct our obligations as detailed in the tour itinerary.
Distance and Elevation
The distance and elevation quoted on our tours is gathered by GPS and GLONASS satellite data on our rides and is subject to atmospheric conditions. Consequently, your mileage and elevation may vary.
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